TERMS & CONDITIONS

Last updated: 29th January 2022

  1. Introduction

The following Terms & Conditions outline your obligations when using our website and app. You may also review our Privacy Policy, which outlines our obligations and practices towards handling any personal information that you may provide to us.

  1. Modification of these Terms & Conditions

We reserve the right, at our sole discretion, to change, modify, update, add, or remove portions of the Terms & Conditions at any time, with or without notice. Please check these Terms & Conditions periodically for changes. Your continued use of the Services after the posting of any changes to the Terms & Conditions will signify your acceptance of those changes.

  1. Availability

You acknowledge that there may be interruptions in service or events that are beyond our control. While we use reasonable efforts to keep the website and app as well as our services accessible, it may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of our control website, app and service access may be interrupted, suspended or terminated. We retain the right at our sole discretion to deny service, or access to the website and app to anyone or an account, at any time and for any reason.

  1. Communications

We reserve the right to contact you from time to time for feedback about the Services, including feedback and reviews regarding our business with which you have done the transaction, and for service and support related issues. We reserve the right to contact you through e-mail, facsimiles, calls or text or voice messages, or notices posted on our websites. Notices will be deemed effective at the time they are sent by us or as of date they are posted, regardless of whether you actually read any such notices. As such our business may contact you through any of the means you provided during using our services, such as via your telephone number or email address. You consent that any emails, surveys, reviews, other information or feedback you provide to us through the Services or via any other medium, except for Personally Identifiable Information, as defined in our Privacy Policy, can be used by us in any manner, including but not limited to for reviews, testimonials and ratings on our websites, social channels and apps.

  1. Intellectual Property

We retain all rights in and to, including without limitation, the copyrights, patents, and trade secrets, trademarks or service marks contained in or relating to the Services that are the exclusive property of us and/or our licencors. We do not transfer any rights in or to our Intellectual Property to you. Content of the Services that incorporates or includes any of our Intellectual Property may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of us or the rightful owner, as applicable.

  1. Use of the Services

You may not use the Services in any manner that is illegal or harmful to the Services. Among other restrictions, you agree that you shall not, nor shall you allow any third party to:

  • Use the Services through unauthorized interfaces or protocols.
  • Transmit information that infringes the rights of others or is abusive, pornographic, violent, racist, discriminatory, offensive, vulgar, obscene, defamatory, invasive of personal privacy, harassing, threatening, or otherwise objectionable.
  • Translate, reverse-engineer, decompile, disassemble, modify, or make derivative works from the Services or Services software (accept as applicable law expressly permits).
  • Remove, obscure or alter any notices or indications of rights in or to our Intellectual Property.
  • Interfere with, or attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from any of our servers.
  • Take any action that imposes an unreasonable or large load on our infrastructure.
  • Upload invalid data, viruses, worms, or other harmful software to the Services.
  • Use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Services, unless expressly permitted by us.
  • Use the Services in a way that disables the Services or prevents or inhibits anyone from using the Services; or Impersonate any person or entity in order to use, or through use of, the Services.
  1. Account Termination

Upon termination of your account for any reason, all of your rights to access and use any and all parts of the Services shall immediately terminate.

  1. Our Responsibilities

We are not responsible for providing assistance or support to you, including error corrections, upgrades, support, updates, bug fixes, enhancements, or other types of support in relation to our websites and apps. You agree that we have no liability or responsibility for the storage or deletion of any User Submissions. We reserve the right, but not the obligation, to remove any User Submissions at its discretion. We may monitor your use of the Services, to the extent permitted by law, to ensure compliance with these Terms & Conditions, satisfy legal requirements, or protect our rights and the right of others.

  1. Entire Agreement / Translation / Interpretation

These Terms & Conditions, other legal policies as posted on our websites and apps, and any operating rules for the Services established by us constitute the entire agreement between us and you regarding your use of the Services. If any provision of these Terms & Conditions should be held illegal or unenforceable by a court with jurisdiction, such provision shall be modified to the extent necessary to render it enforceable without losing its intent, or severed from these Terms & Conditions if no such modification is possible, and the other provisions of these Terms & Conditions shall remain in full force and effect. The section headings used are for convenience only and shall not be given any legal significance.

  1. Warranty Disclaimer

The Services are provided “as is”, “with all faults”, and “as available”. You agree that your use of the services shall be at your sole risk. We do not guarantee that users will be able to access the Services at all times or places, that we will have adequate capacity for all users, or that the services will be operable with your equipment.

To the fullest extent permitted by law, we, our officers, directors, employees, and agents disclaim all warranties, express or implied, including implied warranties of merchantability, suitability, quality, accuracy, fitness for particular purposes and non-infringement.

We make no warranties or representations about the content of any web sites linked to the services. We do not warrant, endorse, guarantee, or assume responsibility for any product or services provided, advertised or offered by a third party through the services or any linked web site or featured in any advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third party.

The Services are offered by us from Qatar. We make no representations that the Services are appropriate or available for use in other countries. Those who access or use the Services from other jurisdictions do so at their own volition and are responsible for compliance with local law.

The only situation where warranty or liability would be offered is when there is a clear written statement made in quotations/invoices sent.

  1. Limitation of Liability

In no event shall we, our officers, directors, employees, or agents, be liable to you for any indirect, incidental, special, punitive, or consequential damages whatsoever resulting from:

  • Any errors, mistakes, or inaccuracies of services content caused by yourself or any third-party.
  • Personal injury or property damage, of any nature whatsoever, resulting from your use of the services.
  • Any unauthorized access to or use of our servers and/or any and all personal information stored therein.
  • Any interruption or cessation of transmission to or from the services or interoperability problems.
  • Any bugs, viruses, trojan horses, or the like, which may be transmitted to or through the services by any third party.
  • Any errors or omissions in any content.
  • User submissions or the defamatory, offensive, or illegal conduct of any third party.

Your use, or inability to use, any portion of the services or for any loss or damage of any kind (including your data) incurred as a result of your use of the services, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

  1. Refund & Cancellation Policy

You can easily cancel your request for the normal booking. There are no cancellation fees, though no refunds are provided for prorated periods.

For already paid booking, refunds and cancellations will only be allowed at our sole discretion. For cancellations and refunds please email info@crusoe.app with the subject field as refund and cancellation along with your name and vehicle registration.

Example : REFUND & BOOKING CANCELLATION – AHMED – PRIVATE PLATE 111333

Refunds will be processed within 14 to 60 days depends on the mode of payment.